Go West Covina - Microtransit

The City of West Covina is excited to offer a new transportation service! Funded, in part, through a grant awarded through LA Metro's Visionary Seed Fund program, the City and Via Transportation launched Go West Covina, a microtransit service, on Monday, November 18, 2024.

Through this new program, powered by TransitTech provider Via, riders benefit from on-demand, app-based transit services that operate with greater flexibility than traditional bus routes. The service uses smaller vehicles to enhance mobility options in areas that are not easily accessible by large buses or fixed transit routes. Routing software uses live, on-the-ground information to add people traveling in the same direction into the same vehicle, allowing passengers to be picked up and dropped off in a continuous stream that translates into a ride system that is highly efficient and environmentally friendly.

Riders are able to book a trip using a smartphone application or by calling the program's call center. In addition, riders are able to request trips on-demand for travel within minutes of requesting a ride. Riders who use a smartphone to book a ride are able to track their vehicle in real-time.

The service has been extended through June 2027.  From November 11 - December 31, 2025, the service will operate Monday through Friday from 7 am to 10 pm.  Normal operating hours will resume on January 5, 2026. Currently, there is no fare, though evaluation is on-going. Riders must be at least 13 years old to ride alone.

The service operates within West Covina as shown at the following link: Go West Covina - Service Area (PDF). The service also provides connections from the Service Area to Metrolink Train stations in Baldwin Park and Covina.

The City's Red and Blue Lines have been discontinued. The City's Green Line and Dial-A-Ride services remain operational.

Check out Go West Covina for more information or to download the Go West Covina App, which is available for iOS and Android.