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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Public Works

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  • The Public Works Department may take a report over the phone at 626-939-8425.
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  • The Maintenance Division 626-939-8458.
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  • Only a licensed contractor or property owner may "pull" a permit.
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  • Report non-functioning or signal lights out to the Maintenance Division at 626-919-6966 or report it on the GoGov reporting application.

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  • Pending
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  • You may come to the Public Works Department and look up the permit(s) and/or review the sewer maps for your location.
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  • Small residential plan checks require 2 sets; large residential & commercial projects 3 sets (sometimes 4 sets may be required). A change in grading or drainage of a lot requires 4 sets.
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  • Small additions and minor tenant improvements generally take approximately 14 working days. New tract houses and large commercial projects may take as long as 30 working days.
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  • You may put your request in writing to the attention of the Traffic Committee.
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  • Please call the Environmental Services Department at 626-919-6966 to receive your application for the discount. Or you can download it here and mail it in with the appropriate documentation.
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  • Come into City Hall to the Public Works Department, Room 215 and you may look up your address on microfilm to review permits for your property.
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  • You may talk to someone in our traffic division and they may provide the information over the phone at 626-939-8425.
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  • You are in the right place. Please spend sometime on our City of West Covina website looking through the Environmental Services pages and learn about our many programs in the City. If you still need additional information or have a question please feel free to call us at 626-939-8458 and we will be pleased to assist you.
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  • Fees are calculated by one of the following:

    • Valuation of work as determined by a standardized per sq. ft. cost table.
    • Valuation based on fair market value of labor and materials.
    • Per item as is the case with the Plumbing, Electrical and Mechanical permits.
    • Fee schedules are available at the Public Works counter.
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  • Yes. Business License phone number is 626-939-8447.
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  • Yes, even if you are only re-roofing over existing material.
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  • Not unless you are going to replace the driveway approach or add a new driveway approach, then a permit is required from the Engineering Division. If you want to widen the approach, you will need to check with the Planning Department for any additional requirements prior to permit issuance.
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  • Yes. A floor plan of the house identifying all the rooms, which the windows will be changed, is required, including the size(s) and type(s) of window(s) being changed.
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  • Yes. Most any work done to your home requires a permit. If you are not sure if you need a permit, please contact the Building Division at 626-939-8425.
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  • Not if the total projected roof area is less than 120 square feet and it is less than 7 feet high; any structure larger will require a permit and you do need to contact the Planning Department for approval.
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  • Yes. You will need to obtain an electrical permit before you start work and need to contact Southern California Edison for a meter spot. The phone number to call for a meter spot is 800-655-4555.
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  • Not if it is 6 feet or under and/or not retaining over 30 inches of soil. Please check with the Planning Department for any other restrictions at 626-939-8422.
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  • If you intend to do the work yourself on your own property you are not required to hire a contractor. If you choose to hire someone, it is advisable to make sure they are licensed. It is against the law for someone to represent oneself as a contractor if they are not licensed. If you hire an unlicensed person you are acting as an employer and required to have workers' compensation.
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  • No, we do not make referrals, however, you may review permits that have been issued in our city, or look through the yellow pages of the phone book. It may be beneficial to get referrals and at least 3 quotes. Also check the contractors' license, with the California Contractors State License Board at 800-321-2752.

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  • Yes you can.

    The easiest and most common plastics to recycle are made of polyethylene terephthalate (PETE) and are assigned the number 1. Examples include soda and water bottles, medicine containers, and many other common consumer product containers. Once it has been processed by a recycling facility, PETE can become fiberfill for winter coats, sleeping bags and life jackets. It can also be used to make bean bags, rope, car bumpers, tennis ball felt, combs, cassette tapes, sails for boats, furniture and, of course, other plastic bottles.

    Number 2 is reserved for high-density polyethylene plastics. These include heavier containers that hold laundry detergents and bleaches as well as milk, shampoo and motor oil. Plastic labeled with the number 2 is often recycled into toys, piping, plastic lumber and rope. Like plastic designated number 1, it is widely accepted at recycling centers.

    Please visit our Bottle and Can Recycling page for more details and for locations in the City where you can recycle your plastics.

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  • A pool cannot be drained into the street. It must be drained into your sewer system usually through an exterior cleanout.
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